Bin Reddy – Privacy Policy

Effective Date: 7 November 2025
Last Updated: 7 November 2025

Bin Reddy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our curb-valet service (“Service”).

By using our Service, you agree to the terms described below.

1. Information We Collect

We collect only the information necessary to deliver our Service effectively.
This may include:

  • Contact Information: Name, address, phone number, and email address

  • Service Details: Municipal pickup schedule, service frequency, and bin details

  • Billing Information: Payment method and related transaction data (processed securely by our third-party payment processor; we do not store full credit-card numbers)

  • Communications: Emails or messages sent to support@binreddy.com

  • Website Data: Anonymous analytics (e.g., page views, device type, browser type) collected through Squarespace or Google Analytics

2. How We Use Your Information

We use your information to:

  • Provide, schedule, and manage bin-valet service

  • Process payments and maintain billing records

  • Communicate about service changes, billing, and important updates

  • Improve our website and customer experience

  • Comply with legal requirements

We will never sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share limited information only when necessary to:

  • Process payments (via secure third-party processor such as Stripe or Squarespace Payments)

  • Communicate through email tools (only with our authorized service providers)

  • Comply with law or legal requests (e.g., court orders or law enforcement demands)

All vendors are contractually required to protect your information and use it only for its intended purpose.

4. Cookies and Analytics

Our website may use cookies or tracking tools to analyze anonymous traffic patterns. These do not collect personal identifiers such as your name or address.
You can disable cookies in your browser settings at any time.

5. Your Privacy Choices and Rights

Depending on your state of residence (e.g., California or Virginia), you may have the right to:

  • Access the personal information we have about you

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Opt out of any data sharing not essential to service delivery

To exercise these rights, email support@binreddy.com with the subject line “Privacy Request.” We will verify your identity before fulfilling any request.

6. Data Retention and Security

We retain customer data only for as long as necessary to provide service and comply with legal obligations (e.g., tax or payment records).
We use secure servers and encryption to protect data against unauthorized access, alteration, or disclosure.

7. Children’s Privacy

Our Service is intended for adults age 18 and older. We do not knowingly collect information from children under 13. If we discover such data has been submitted, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a new effective date. Your continued use of the Service after updates constitutes acceptance of the revised policy.

9. Contact Us

Questions or privacy requests should be sent to:
📧 support@binreddy.com
🌐 www.binreddy.com